Support

AUS-IP take pride in offering outstanding customer service and technical support to our customers. With a local team of professionals available to answer any of your service or technical queries, you will value the peace of mind that AUS-IP, as your trusted provider, are always there to ensure your business systems or web services are available at all times.

The AUS-IP support team are located together with our business team, development team and web services team, ensuring close collaboration and a more fulfilling customer service experience.

 

Support Delivery

AUS-IP’s customer service department offer free email and phone support, in addition to the wealth of knowledge available on our website within the FAQ’s section and Knowledge Base.

 

Contacting AUS-IP Support

  • By Telephone - Call our customer service hotline on 1300 8 AUS-IP (1300 828 747)
  • By Email – Send your email support enquiry to support@ausip.net.au